Utility Billing

In cooperation withSvea

Billing as a service for Nordic electricity retailers: a service you buy, instead of systems you build and maintain yourself. It covers the whole chain, from sales file and supplier switching to meter values, invoicing and payment. Disecta and Svea Billing deliver it together, with Svea Billing as your supplier and single point of contact.

  1. Supplier switching

    Smooth and secure supplier switches

  2. Meter values

    Collection and quality assurance of meter values

  3. Customer management

    The whole customer journey in one place

  4. Invoicing

    Correct and efficient invoicing of electricity

  5. Payment and debt collection

    Secure payment and efficient debt collection

What you get

  • One supplier, one point of contact. Svea Billing is your contact through the whole chain. You don't have to coordinate several suppliers and support organisations.
  • Less administration. Automated, quality-assured processes mean less manual work and fewer errors.
  • Fewer systems. One connected solution instead of several to integrate and maintain.
  • The same solution across the Nordics. Shared processes make it easier to grow into more Nordic markets.

From sales file to payment

Utility Billing automates the administration behind electricity retail. It handles the whole flow: the sales file, supplier switches and incoming meter values, through to correct invoicing, payments and financial follow-up. That means fewer manual steps, fewer errors, and better control of the whole customer journey.

Disecta and Svea Billing: two specialists, one service

Utility Billing is a joint offering where Disecta and Svea Billing each bring their specialist expertise.

Disecta handles the electricity retail processes and the energy logic: sales files and customer contracts, supplier switching and the communication with the market's parties, collection and quality assurance of meter values, and the integrations with your existing systems.

Svea Billing handles invoicing, payments, accounts receivable and debt collection. Svea is also who you deal with: Svea sells the service, holds the customer relationship and takes your support cases.

For you it's one service with one supplier. When a case needs Disecta, Svea handles that coordination.

One interface, one supplier, one support desk
Users

One support deskSvea

Example
Svea

One interface for everything

All functionality in Svea's user interface

  • Overview
  • Customers
  • Contracts
  • Meter values
  • Invoices
  • Payments
  • Reports
  • Sales data
  • Supplier switches
  • Meter values
Svea
  • Invoicing
  • Accounts receivable
  • Debt collection

Built for business-critical operations

Scalable, secure and built for environments where availability, regulatory compliance and operational reliability matter. A modern cloud architecture and open integrations connect it to your existing systems and let it grow with you. Because you buy a service, development, maintenance and adaptation to new market requirements and regulations are included.

Utility Billing and Disecta Decision

Utility Billing is a separate product from Disecta Decision, but built on the same core platform. Disecta Decision can connect to it as one of its data sources, bringing billing and meter data into the same analysis as your other data and documents.

Contact

Want to know more? Email sales@disecta.com.